The Level 3 Diploma in Hospitality & Tourism Management is ideal for learners who wish to begin their journey in one of the most dynamic global industries or progress into higher education. It equips learners with the skills, knowledge, and professional insight needed to succeed in hospitality, tourism, and related business sectors.
Learners will develop leadership, problem-solving, and independent research abilities while gaining practical exposure to contemporary issues in hospitality and tourism. The programme bridges theory with industry practice, emphasizing communication, teamwork, and transferable business skills that enhance employability and career readiness.
This recognised UK qualification provides learners with both vocational and academic understanding. Upon completion, learners can confidently progress to university-level studies in hospitality, tourism, or business or pursue rewarding professional roles within the global service sector.
Gain a broad understanding of the tourism industry, including its structure, different forms of tourism, and how the industry is developing. Explore the roles of tour operators and travel agents, and their functions in various markets.
Learn about the hospitality sector, including hotel and food service providers. Understand hotel grading and classification, hotel facilities, and the characteristics of restaurants and bars across different locations.
Understand how external factors affect hospitality and tourism businesses. Develop skills to create a marketing mix (7p’s) that helps organisations compete, and learn to evaluate marketing activities professionally.
Explore the importance of customer service in hospitality and tourism. Learn how corporate policy and culture affect service levels, and develop tools to improve customer care, including feedback mechanisms and consideration of ethics and cultural diversity.
Must satisfy one or more of the following:
On completion of the program, the students can progress into year one of the following:
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